– Why is my zoom camera not working on laptop
Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen. I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one.
I have shut off any other camera-sharing software such as Skype and enabled access to all apps. This is quite frustrating!
Any help would be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. The web cam works with the built in camera app and in Google Meet, but in Zoom I see a black screen instead of video.
Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Thanks very much! Problem solved! I solved it by reinstalling the camera driver with an updated version.
I’ll file the other solution for later reference. This site in other languages x.
Why is my zoom camera not working on laptop –
Sep 10, · FIX 1: Check Either Zoom is Using Right Camera or Not Firstly you have to need launch Zoom app on your Laptop/PC Then Press the option that is appearing the left side of Zoom app. Now new video session will be getting to start Later, hit on option that shows on the bottom left corner. Feb 23, · In some cases, Bluetooth webcams lose their connection while you’re in a Zoom session if it runs out of battery, or you accidentally turn off your computer’s Bluetooth. Check your settings and reconnect the device. If you’re using a laptop, make sure Author: Kim Fernandez. Jan 06, · Fix 2: Check If the Camera Is Connected and Turned on. The snap camera not working on Zoom error can occur because the camera is not Estimated Reading Time: 4 mins.
Why is my zoom camera not working on laptop.Zoom Camera Not Working – Top 5 Solutions to Fix It [Partition Magic]
I’ve read through all of the guides on the automated messages, but I need more assistance. I’ve taken all of the steps to enable my camera for zoom meetings, but nothing seems to work.
What else can I do? Don’t worry as I’ll be glad to help, I have a few troubleshooting steps we could try to fix the issue:. Make sure that other programs or applications that use the webcam are completely closed or not in use. The webcam might be associated with another software program or not responding. Often, simply restarting the computer can correct the problem. Restart the computer, and then open your webcam software as soon as Windows finishes loading.
If your webcam is working, a preview of your webcam is displayed. You can also choose a different webcam, if available. Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. Use the following steps to change the driver for your webcam:. If a Let’s identify your product to get started page displays, click Laptop or Desktop. Type the model name for your computer in the Or, enter your serial number field, and then click Submit.
If a Matching products web page opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change, select your version, and then click Change.
If a webcam driver update is available from HP, download the file to your computer and install the software according to the instructions on the webpage. After updating, restart the computer, and then try using your software again. If the problem persists, continue using these steps to install a generic Windows USB video driver. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver.
If there is no imaging devices category listed in Device Manager, stop using these steps and see the section Webcam is not listed in Device Manager in this document. If more than one webcam driver is listed, right-click the driver and select uninstall for any driver that is not the HP Webcam or Microsoft USB Video Device driver.
Once the other drivers have been removed, restart your computer and open your software. If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties.
Make a note of the existing name of the webcam driver Example: HP Webcam , as it might change after the update. Hope this helps! Keep me posted for further assistance. Didn’t find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. Hello, I’ve read through all of the guides on the automated messages, but I need more assistance. Maia T. Tags 2.
HP Support Agent. Message 2 of 2. Don’t worry as I’ll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Step 2: Close conflicting applications Make sure that other programs or applications that use the webcam are completely closed or not in use.
Step 3: Restart the computer to correct webcam problems The webcam might be associated with another software program or not responding. If restarting the computer does not correct this problem, continue troubleshooting. Step 4: Uninstall and reinstall webcam software Uninstall the webcam software. Go to the webcam software website to install the latest version of the software. Step 5: Test your webcam Zoom Testing your webcam if you are not in a meeting Log in to the Zoom client.
Click your profile picture, and then select Settings. Click the Video tab. Click Video Settings. Step 6: Update or change the webcam driver Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. NOTE: If you cannot find the operating system you want in the list, HP does not have drivers for that operating system. From the list of available software and driver categories, find the webcam driver.
In Windows, search for and open Device Manager. Double-click Imaging Devices to expand the list of webcam drivers. On the Webcam Properties window, select Update Driver Select to Browse the computer for the desired driver.