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If your Zoom virtual background is not working during your video calls and you are wondering why you can’t get Zoom backgrounds , there might be a few different culprits to blame. In addition to different operating system requirements for using a virtual background without a green screen, Zoom also has certain tips to help you get the optimal virtual background.
It’s best to have a solid color backdrop, preferably green, and to not wear clothing that’s the same color as the background. Your background image will work best with an aspect ratio of and minimum resolution of by pixels. If you’re uploading a MP4 or MOV video, it’ll need to have a minimum resolution of pixels and a maximum resolution of pixels.
First things first, you’ll want to make sure your PC or Mac system is running an up-to-date version of the Zoom Desktop Client 4. You only need version 3. If you need to manually update your system, you can tap on your profile picture in your Zoom Desktop Client then select “Check for Updates.
The Zoom support page of system requirements contains in-depth information about the system requirements you need to use a virtual background without a green screen. To do so, you first need to sign into the Zoom web portal.
If you’re an account member, go to Meeting Settings, but if you’re an account administrator, head to My Meeting Settings. From there, select the Meeting tab, head to the Virtual Background option, and toggle the status to turn on the feature. It’s important to note that you need to logout of the Zoom Desktop Client and log in to it again for the Virtual Background to work. Once your effect is turned on, you’ll be able to join in on all the background fun.
Just sign into your Zoom Desktop Client, click Settings in the top right corner, and select Backgrounds and Filter from the sidebar to the left. If you have a green screen, make sure to check the set-up so that you have selected the correct color of your screen. After you’ve selected the media, your new backdrop will start displaying in your meetings. Unfortunately, if your computer doesn’t support virtual backgrounds without a green screen, you’ll need to use a green screen or plain green backdrop to have the best results.
This article was originally published on By Daffany Chan. Updated: March 4, Originally Published: March 22, Search Close.
Best advanced Zoom tips: custom backgrounds, emoji, and more.
Last Updated: May 9, This article was written by Darlene Antonelli, MA. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in and wrote her thesis on online communities and the personalities curated in such communities.
This article has been viewed , times. This wikiHow teaches you how to change the background that appears behind you in your Zoom meeting. For the best results, you should have a greenscreen or uniform lighting Zoom can detect the difference between you and the background. To do this, sign in to your Zoom account at zoom. If the switch is blue, you can change your background! If not, click the switch to turn it blue. To change your background in the Zoom desktop app, click your profile photo at the top right corner and select Settings.
To choose a background, select one of the options, or click the plus sign to upload your own. The selected background will now be your default background in all Zoom meetings. Tap Virtual Background on the menu, and then select a background. To upload your own background, tap the plus symbol and select an image.
Tap Close to return to your meeting with your new background. Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue.
Cookie Settings. Learn why people trust wikiHow. Download Article The definitive guide to using virtual backgrounds in Zoom Explore this Article methods. Related Articles. Article Summary. Method 1. All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc. Enable the Virtual Background feature for your Zoom account. Click Settings or My Meeting Settings in the left panel. Scroll down to the “Virtual Background” header in the right panel.
If the switch is blue, you are ready to set a virtual background and can move to the next step. If the switch is gray, tap it to turn it blue now, and then restart Zoom. Open the Zoom desktop application and sign in. The app icon looks like a white icon of a video camera on a light blue background that you’ll find in either your Windows menu or Applications folder. Click your profile picture. It’s in the upper-right area of Zoom. If you don’t have a profile picture, this is the first letter of your name.
Click Settings. You’ll see this grey gear icon at the top of the list. It’s in the left panel. As soon as you click this tab, your camera will activate. Select I have a green screen if you have a physical green screen. After you click to check the box, follow the on-screen instructions to click your green screen to set it as the background color.
For example, if your green screen is white, anything that is white will be replaced with a virtual background. This makes it so you can select multiple colors in your background and replace them with a single image.
A multi-colored background won’t allow Zoom’s camera settings to replace a single color with another image, so the result will look pixelated and broken. Choose a virtual background. Once you’ve selected an image, it will be set as your default background for all meetings you start or attend.
To disable the virtual background, click None from the list of available backgrounds. Method 2. Open Zoom. This app icon looks like a white video camera on a light blue background that you can find on one of your Home screens or in the app drawer. Join or create a meeting. You’ll need to be in a meeting to find the option to change your background. You’ll see these three dots at the bottom-right corner of the screen. Tap Virtual Background on the menu. Select a background or upload your own.
If you don’t want to use a background, tap None. Tap Close. This returns you to your meeting-in-progress with your new background. Method 3. Log in to the Zoom web portal as an admin. If you are the administrator for your company or organization’s Zoom account, you can sign into your Zoom portal and set a specific background for your meetings. Click Room Management. You’ll see this tab on the left side of the page under the header “Admin.
Click Zoom Rooms. If you have administrative powers in a Zoom Room, it will be listed here. Click Account Settings. You’ll see this next to the Zoom Room you’re admin for.
Slide the “Virtual Background with Greenscreen” switch to On. This will cover all backgrounds for users in the Zoom Room with the same background image. Click Upload Image or select an offered image.
You’ll be able to upload more options to the default background options. Double-click an image in your file browser to select it or click to select one of the preset images.
To use virtual backgrounds in a Zoom Room while in a meeting, follow the same steps as using a virtual background on a desktop. Click the settings icon gear in the Zoom Room Controller, then click Virtual Background and tap the background you want to use.
How do I fix this? Darlene Antonelli, MA. Not Helpful 6 Helpful Maybe you didn’t enable it or you were using iOS, which doesn’t support virtual backgrounds. Or, you don’t have a Zoom Account or you are using an Android. Not Helpful 4 Helpful 6. Unfortunately, no, you can’t enable it on Android whether or not you have a Zoom account.
Unfortunately, your phone is an Android, which doesn’t have a virtual background feature. Or, you don’t have a uniform lighting or a green screen. Not Helpful 2 Helpful 8. Is this option not available for the iPad? Maybe you don’t have a Zoom Account or you forgot to log into your Zoom Account. Not Helpful 3 Helpful 5. I have a Samsung S9 and I do not see the virtual background option when I hit the Try making an account to see if this rectifies things for you.